“We’ve always got rags in our pocket wiping every fingerprint. “When we wipe glass or mirrors we turn off all the lights and use the flashlight on our phone and then check for any smears or watermarks that we may have missed – that’s the closest possible way to making it as perfect as possible. You’ve got to become a perfectionist and constantly spot the imperfections, she says. READ: The $1 billion superyacht – Bigger, longer, but is it better? Hulbert uses cotton buds and toothpicks to clean guests' makeup to make it look brand new. Something Nielsen says is out of privacy and respect. It’s common practice for stewardess’ to sign non-disclosure agreements to protect guest identities. One of my previous bosses brought the concept of loyalty rewards to his country so all the grocery stores in his country now have loyal reward programs.” “It may be someone who has a specific brand or product that has exploded or someone who makes a specialized product for cars. READ: Super-sized superyachts vie for supremacy Of course, there are celebrities who own yachts but it’s not as prevalent as really wealthy entrepreneurs who have been smart with their investments and can afford to throw money into a big hull in the water,” Nielsen says. “I get asked about what celebrities I’ve met and I’ve been lucky to have met a few but that’s not the norm from what I have found – at least from my experience. Photos were posted on Beyonce's website of her recent trip which was reportedly onboard Kismet. It reportedly charted guests Beyonce and Jay-Z in July. Nielsen has worked on both private and chartered yachts – including the award-winning 312ft motor yacht, Kismet, owned by billionaire Shahid Khan, owner of the Jacksonville Jaguars and Fulham FC. “No judgment of course! It’s just interesting.” “You can always tell who has come down from generations of wealth – they just carry themselves with a bit of grace and class versus maybe someone who has just come into money for the first time and they have a little bit of their nose in the air, little bit of an attitude about them. “Of course, they have expectations as I do if I go to a restaurant, but as far as people being the clients I have worked with or worked for have truly only been grateful and gracious. “They (guests) are used to luxuries – they’re desensitized to having help 24/7 and having people take care of them 24/7,” the 33-year-old tells CNN from Monaco during one of her rare days off. READ: Land of superyachts, super casinos and super richĬhelsea Nielsen also works as a superyacht stewardess and on-board yoga teacher – something she calls both exhausting and rewarding. “I’ve also had a charter guest in the past who purchased a vintage Hermes bag in the States so our purser (the officer on board who keeps the accounts) had to organize a private jet to go to the States from Monaco to pick up the bag and bring it back so she could take it to a gala the next day,” she adds. “That was so much fun to clean from the marble after,” Hulbert quips. Once, she says, a guest only wanted to bathe in half a tub of hot water that was then topped off with half a bottle of none-other than Fiji water and half a cup of baby oil. “We’re caretakers for the guests – anything and everything they need is done before they need it,” the 25-year-old explains, adding that guest requests at times can be quite unusual. They’re also entertainers, cleaners, cocktail mixologists, waiters and even yoga teachers.Ĭhief Stewardess, Gemma Hulbert, has been working as a “stew” for almost seven years. They call themselves “glorified housekeepers” but they’re much more than that. And among the most diligent are stewardesses. The smooth running of these colossal boats depends on a troop of dedicated workers. These incredible vessels are owned and enjoyed by celebrities, royalty and titans of industry. Come summertime, the harbors of the Dalmatian Coast, French Riviera and Amalfi Coast fill with luxurious superyachts.
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